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Help
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Subscribe to TZO News - TZO Mailing List Manager will let you
opt-in to various TZO notification emails.
NOTE: If you have entered TZO hostnames
or TZO IP addresses into your firewall/server, please subscribe
to the System-status list so you can keep your configuration in synch with TZO.
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Recent Server Maintenance -
December 2009, Feb 2010 -
TZO has increased server capacity for Store and Forward and Spam-Virus Filtering services.
This upgrade will have changed some of the IP addresses used by these services.
For more details, see SAF IP Information and
SVF IP Information.
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Lose your TZO key? - TZO Control
Panel can
re-send your keys to your email address. |
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TZO helpdesk
- Contact TZO support if you can't find the answer
in the FAQ's or the Tutorials. |
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Frequently Asked Questions (FAQs) - FAQs answer frequently asked questions about TZO.
The FAQs also attempt to cover third-party software and topics such as basic server setup,
suggestions, and troubleshooting.
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Tutorials - TZO Tutorials are complete 'walk-throughs' of many popular uses of TZO.
This documentation bridges the gap between setting up TZO, and dealing with Routers, Cameras, network storage (NAS),
PC Anywhere, Microsoft IIS and Apache, FTP, NetMeeting, Email and other server configuration. |
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TZO Consulting
Services - Are
you having trouble getting it all to work? TZO
Consulting Services may be requested for issues that
are not related to TZO Client or Managed Service
functions. We offer consulting services at a very
reasonable rate to help you solve that complex
networking problem. Priced at $30 for each 15 minute
block, we can help you solve your problem, and if
not, you pay nothing! Click for more details on this
service. |
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Web-based Diagnostic
Tools - Use these online tools
for troubleshooting and understanding your DNS
records. |
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Having trouble sending
email? - If some of
your messages are getting bounced while others
delivered here's a possible reason why, and a
solution for this problem. |
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DVR, Camera and remote surveilance
- TZO has a list of Digital Video Recorder (DVR)
and camera How-Tos.
Many DVR and camera guides assume setup on a static IP, and these guides contain
time-saving tips for common problems and workarounds (router setup, Internet provider
blocking web port 80, etc).
All DVR setup guides share a common theme; if your DVR is not listed just consult your DVR
documentation for device-specific port requirements.
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Changing your DNS server to
TZO -
For third-party domain name registrations, step-by-step
instructions how to make TZO the Authoritative Nameservers
for your domain.
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TZO Technical Support Hours
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TZO phone support is available Monday - Friday 9AM-8PM (US EST time),
at 978-433-6865 or email us at support@tzo.com.
Please have your TZO Key ready in case Support needs to make changes to your account.
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