TZO.COM Dynamic DNS Support

	Help Topics


•	Lose your TZO key? - TZO Control Panel can re-send your keys to your email address.

•	TZO helpdesk - Contact TZO support if you can't find the answer in the FAQ's or the Tutorials.

•	Frequently Asked Questions (FAQs) - FAQs answer frequently asked questions about TZO. The FAQs also attempt to cover third-party software and topics such as basic server setup, suggestions, and troubleshooting.

•	Tutorials - TZO Tutorials are complete 'walk-throughs' of many popular uses of TZO. This documentation bridges the gap between setting up TZO, and dealing with Routers, Cameras, network storage (NAS), PC Anywhere, Microsoft IIS and Apache, FTP, NetMeeting, Email and other server configuration.

•	TZO Consulting Services - Are you having trouble getting it all to work? TZO Consulting Services may be requested for issues that are not related to TZO Client or Managed Service functions. We offer consulting services at a very reasonable rate to help you solve that complex networking problem. Priced at $30 for each 15 minute block, we can help you solve your problem, and if not, you pay nothing! Click for more details on this service.

•	Web-based Diagnostic Tools - Use these online tools for troubleshooting and understanding your DNS records.

•	Having trouble sending email? - If some of your messages are getting bounced while others delivered here's a possible reason why, and a solution for this problem.

•	DVR, Camera and remote surveilance - TZO has a list of Digital Video Recorder (DVR) and camera How-Tos. Many DVR and camera guides assume setup on a static IP, and these guides contain time-saving tips for common problems and workarounds (router setup, Internet provider blocking web port 80, etc). All DVR setup guides share a common theme; if your DVR is not listed just consult your DVR documentation for device-specific port requirements.

•	Changing your DNS server to TZO - For third-party domain name registrations, step-by-step instructions how to make TZO the Authoritative Nameservers for your domain.

•	TZO Technical Support Hours - TZO phone support is available Monday - Friday 9AM-8PM (US EST time), at 978-433-6865 or email us at support@tzo.com. Please have your TZO Key ready in case Support needs to make changes to your account.