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TZO DVR Consulting Services - DVR Remote Viewing Assistance
 
TZO offers free phone and email support on the TZO DDNS, TZO software and issues related directly to TZO Dynamic DNS.

There are often times when the problem reported from our customers is directly related to their servers, configuration, Internet connection, or other issue outside the scope of normal TZO Support, but we can still help you! Our Consulting staff is familiar with many of the popular DVR brands. Sometimes your DVR installer, security company or DVR manufacturer may not be able to help you - We can!

If you have a general networking issue, router or IP issue with your DVR, you can request the assistance of the TZO DVR Consulting services. TZO DVR consulting representatives have extensive experience in DVR networking, DNS, router, and IP Security Systems. We can get you up and running fast. Our consulting services are reasonably priced at a rate of $40 for each 15 minute block of time. We can help you solve your DVR Remote viewing problem, and if not, you pay nothing!
 
To get help please see the steps below to request help by a TZO DVR consultant:
   
 
1) Be sure to fill out the DVR Consulting questionnaire. In many cases, we do not know enough of your network setup to assist. Be sure you can answer all of these questions or we cannot assist you. Download the Questionnaire now (PDF file)

2) Contact us via email or you can call TZO at (978)-433-6865 and select option #2 for technical support. You can then ask to speak with a TZO DVR Consulting representative for DVR assistance.
 
Click here to go back to the TZO DVR Main How-to page

 
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