TZO Dynamic DNS services are integrated with each Iomega Home Network hard drive with firmware v2.038 or higher.

When you purchase or upgrade an Iomega Home Media Network Hard Drive you can choose from a free year of the TZO Dynamic DNS Services using a branded Iomega domain name, or you can select to use the TZO Custom Dynamic DNS service and use your own custom domain name such as YourName.com. When you select the free 1-year option, you also get a free 5-year SSL Certificate from TZO and Comodo.

IMPORTANT NOTE: This tutorial assumes you have gone through the initial install of the Iomega Home Media Network Hard Drive and are ready to enable remote access on the device.

Before you enable remote access, it's best that you set your Home Media Network Hard Drive to use a Static LAN IP address on your network. This assures that the device will not change IP's on you internally and helps add to the reliability of remote access. For more information on setting a static IP on the Home Media Network Hard Drive, see Setting a Static LAN IP on your Iomega Home Media Network Hard Drive

STEP 1) To enable remote access, you must log in to your Iomega Home Media Network Hard Drive device. In this case, we used our browser and connected to the Static LAN IP that we set on the device at 192.168.1.200. Once you enter this IP address into your browser, you will be presented with the main screen of the Iomega Home Media Network Hard Drive as shown in the screenshot below.

If you have set a password already, you may be prompted to enter the password as shown in the screenshot below. If you have already set a password, click the Configure button in the upper right and then press the Log In button to continue with remote access setup.

STEP 2) Once you click on the log in button, you will be logged into the device and the Iomega Home Media Network Hard Drive home page will be showing. Click on the Remote Access tab and you will see the screenshot shown below. Click the slider to enable Remote Access and wait while the TZO servers are contacted to begin remote access setup. It may take up to 1 minute until you are ready to configure your TZO account.

STEP 2a) If you have not already setup a password you will be prompted to set an Administrator and a Remote Access password as shown in the screenshot below.

STEP 3) You will now see the Remote Access configuration screen as shown below. Click on the blue text that says "Click here to configure your TZO account".

STEP 4) You will now be presented with the Remote Access domain name selection screen as shown in the screenshot below.

Here you can select your domain name options for remote access. When setting up the domain name, you have two options when choosing to use TZO. Select the option that’s best for you.


Domain Name Option 1 - Basic TZO Service - Use TZO.COM Dynamic DNS FREE DDNS service for one year under a Branded Iomega domain name such as Yourname.MyIomega.com and others. This is the default setting and is free for one year. This also comes with a free 5-year SSL certificate powered by Comodo.

Domain Name Option 2- Premium TZO Service - Use TZO.COM Dynamic DNS with a Custom Domain Name service for one year. Run your Iomega Home Media Network Hard Drive with you own Personal Domain name! This option allows you to register your own Custom Domain Name, such as TheSmithFamily.net, Your-Own-Company.com, etc. This service is a paid service for a nominal fee, yet allows a highly customized domain name for your Iomega Home Media Network Hard Drive device.

STEP 5) Once you select the TZO Basic service, you are presented with your Domain Name option, you will see the screenshot below. Enter your choice for a domain name (do not enter the www) and your email address and click Verify Domain to see if the domain name is available. If the domain name is available, click Apply to choose it.

Once you click the Apply button, the Iomega Home Media Network Hard Drive device will now attempt to reserve your domain name if it is not already taken. This may take a few minutes to set up the domain name, obtain your SSL Certificate with TZO and Comodo and apply the settings locally. Please be patient.

Please Note: This step shows how to use option 1, the free Personal Domain Name by TZO.COM. If you choose option 2 and wish to use your own custom domain name, TZO.COM can register a domain name for you, or you can point the name servers of a domain name you already own to TZO. The setup process is nearly identical and this tutorial can be used as a guide for option 2. The main difference is the domain name, registration and credit card details.

STEP 6) Once the TZO account is setup you will see the details of the remote access as shown in the screenshot shown below. This screen shows the status of the remote access as well as other important information about your TZO account and SSL certificate. If you wish to change your domain name or upgrade to the TZO Premium you can click the link "click here to configure your TZO account"

That’s It! - You can now access your Iomega Home Media Network Hard Drive using your domain name when you are away from the server location. If you have trouble reaching your server when using the domain name from inside your network, use the Internal LAN IP address of your Iomega Home Media Network Hard Drive.

Troubleshooting Remote Access:

- If you have trouble getting remote access to work, be sure you are testing away from the location that the device is located. If you attempt to use the domain name and your router does not support loopback, you may get a connection failure or possibly your router configuration page. Use the internal IP address of the device instead of the domain name when accessing from the same network.

- Remote Access Failure is typically due to your router not supporting UPnP or UPnP not being enabled in your router or another device blocking the ports needed. Enable UPnP in your router and you can re-test remote access by disabling and then re-enabling Remote Access. If you still have a failure, try to forward the ports manually. For more details check the HELP section of the Home Media Network Hard Drive on port forwarding in your router.

- Remote Access Failure can also be caused by a double NAT situation. This means there could be another firewall or VOIP or Vonage router in front of your primary router. If this is the case, you can check with the ISP to see if your cable or DSL modem may have an internal firewall. You can disable this by placing your modem into bridge mode - ask your ISP for help. If you have a VOIP or Vonage router, you can relocate the router and place it behind your primary router.

Purchasing TZO Services:

Click BUY/RENEW at anytime to order your domain name.

Expiration of an account: Before your service expires, TZO will email you about your upcoming expiration of TZO service. Within the email you can click the reorder link or you can use the Renew Subscription link within the remote access status screen. If you are using a BASIC domain, you can also upgrade to a Premium domain anytime by going through the domain name setup again and select Premium domain instead of Basic. For details on your account, the remote access status screen shows all the expiration dates for the TZO Service as well as the Comodo SSL Certificate.

Purchasing a TZO Premium account with an SSL Certificate: If you upgrade to a TZO Premium domain name along with an SSL Certificate, you'll need to approve the SSL certificate by clicking on a link in an email sent from Comodo. Once you approve this SSL Certificate email, the SSL Certificate will be prepared and placed on the TZO Servers. In order to receive your SSL Certificate into your Iomega Home Media Network Hard Drive, you must REBOOT your device. Once you do this, the SSL Certificate will be sent to your Iomega Home Media Network Hard Drive device immediately.

Please Note: If you registered the domain with TZO, we will approve the SSL Certificate email from Comodo on your behalf. Please note that this may take up to 48 hours if you process this on a weekend when TZO support is not in the office.