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Quick Start to Using TZO DDNS package with
Hawking HNC290 Network Camera
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The TZO.COM Dynamic DNS service is now integrated into the Hawking HNC290 Network Camera. The tutorial below shows you how to setup the camera as well as how to enable/disable and edit the TZO Dynamic DNS settings once you have the camera setup. |
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The first step is to run the Hawking Camera wizard that is supplied with your camera. This tutorial assumes the camera is plugged into your router and is powered on. Once you run the wizard, you will see the camera in the list above. Click on the camera in the list and click the NEXT button in the bottom right |
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Enter in the default password for the camera as shown in the manual. The username is “admin” and the password is “1234” (do not use the quotes when entering password) Then click OK to continue |
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Your next step is to set the IP address of the camera. In order to view the camera remotely, it's highly suggested that you set a static LAN IP address on the camera. Most routers are setup with 192.168.1.X as the IP range, and can take a static IP address set in the higher range from 192.168.1.200 and higher. |
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If you have a Linksys router, or other router with the IP range of 192.168.1.X - it's probably safe to set the Camera IP address to 192.168.1.200 as shown above. |
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Before doing so, you should check the IP range of your router, and check with the network administrator to make sure you set the static IP properly on the camera. If you do NOT set a static IP, the camera may reboot, get a different IP from DHCP and can possibly cause the camera to no longer respond properly. |
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Once you set the IP address, click NEXT to continue |
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The next screen is for wireless connectivity. In this tutorial, we are using the LAN port on the back of the camera and have physically plugged into the router with a RJ-45 Ethernet cable. If you choose to use a wireless connection with the camera, please select your wireless connection in the list above and select NEXT to continue. Consult the Hawking manual for details on wireless setup with the camera. |
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If you do not choose a wireless connection, you must click YES to continue when this dialog comes up. |
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You will now be asked to configure the password. Enter your new password
(4 digits) and select NEXT to continue. |
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Confirm your settings and click NEXT to continue. If you need to change a setting, click BACK. |
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You will now come to the INTERNET VIEWING configuration screen. If you choose to view your camera over the Internet (remote viewing), click NEXT. If you wish to use your camera only from the same network and not over the Internet, you can click to SKIP this configuration. If you choose to SKIP the Internet viewing, you should use the INTERNAL STATIC IP set on the camera to view the camera (ie. 192.168.1.254) |
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You are now asked to setup the TZO Dynamic DNS services for a 75-day free trial. Enter your choice for a domain name to remotely view your camera. You can select any name you want, and then also select from 5 different domain names. You also ned to provide your EMAIL ADDRESS in order to sign up for the free trial, Once you do so, click NEXT to continue. |
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In the screenshot above, we selected YourName.HawkingCam.com for our free trial domain. This means once our configuration is finished and we have opened the ports in the router for remote viewing, you can view your camera remotely over the Internet by using the URL: http://YourName.HawkingCam.com |
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** Important: When viewing your camera from the SAME location/network, you MUST use the INTERNAL IP address of the camera. In this case, the internal LAN IP we set was 192.168.1.200. For Example: If you are at home on your home network, and the camera is on the home network as well, use the Internal IP. If you are trying to remotely view the camera when you are away from your home network, use the domain name as shown above. |
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This next screen shows the “port forwarding” configuration that must be done to view your camera remotely over the Internet. In most cases, there is a router in FRONT of the camera that acts as a firewall – blocking outside requests from the Internet. |
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In order to remotely view the camera, PORTS in the router must be opened up. By default the ports for remote viewing at port 80 and 5000. If you are a novice user, select NOVICE setup and click NEXT. |
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If you are a more advanced user, or know if your port 80 is already in use or blocked by your ISP, you can select an alternateWEB port. If your ISP blocks port 80, you can try port 81, 82, and so on. In most cases, the video port 5000 will not be in use, but you can change that as well if you desire. |
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If you are an expert/advanced user, select MANUAL. This requires you setup the port forwarding manually by logging into the router. |
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Once you have made your selection, click NEXT to continue. |
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This screen shows that the router was successfully configured with the ports required for remote viewing. Keep in mind that if your camera is not set on a Static LAN IP behind the router, the remote viewing may stop working if the camera changes IP address on the LAN. |
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Viewing the camera: |
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There are 2 ways to view your camera once everything is configured – INTERNALLY (on the same network/at the same location) and EXTERNALLY (Away from the camera ;location, over the Internet) |
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When VIEWING INTERNALLY: |
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When viewing your camera from the SAME location/network as the camera, you MUST use the INTERNAL IP address of the camera. In this case, the internal LAN IP we set was 192.168.1.200 |
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For Example: If you are at home on your home network, and the camera is on the home network as well, use the Internal IP as shown in the screenshot below: |
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When VIEWING EXTERNALLY: |
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When viewing your camera over the Internet/Web, you MUST use the DOMAIN NAME that you selected for remote viewing. In this case, the DOMAIN NAME we selected was YourName.HawkingCam.com |
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For Example: If you are at an Internet cafe while on vacation and want to remotely view your camera at home. You should load up a Web Browser and put in the domain name of http://YourName.HawkingCam.com as shown in the screenshot below |
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Once you get to the camera with your browser, you will be prompted for a username and password. Enter the username and password you selected during the Setup Wizard
The default username is admin and the password is 1234 |
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Once you log in, you will see a screenshot similar to the one shown above.
* If you do not see the camera image, you may not have Java enabled on your browser. See the manual provided with the camera for details on enabling Java in your browser. |
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That's it! You can now use your Hawking camera for internal and remote viewing. Please see the troubleshooting section if you have problems or questions about the camera when attempting to use remote viewing. |
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Keep in mind the TZO.COM Dynamic DNS service will expire in 75 days from the date of signup. In order to continue using the domain name you selected for remote viewing, it is required for you to sign up with the TZO Dynamic DNS standard service. To sign up, use your browser and go to: https://www.tzo.com/cgi-bin/Orders.cgi?ref=hawking |
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MANUAL DDNS CONFIGURATION |
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If you choose not to enable the TZO Dynamic DNS within the Wizard, or wish to change or disable the DDNS, you have 2 options. |
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Option 1) You can manually enable, disable or edit the TZO DDNS settings using a web browser. In order to enable, disable or change the TZO.COM Dynamic DNS manually, you must first log into the camera using a web browser. Make sure you use the admin username and password to login to the camera. Once you are in the main camera screen, click the NETWORK SETTINGS button in the top menu. Once you are in the network settings screen, scroll down until you see the TZO DDNS section as shown in the screenshot below. You can enable, disable and edit your settings. Click apply to save your DDNS settings. |
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Option 2) You can manually enable, disable or edit the TZO DDNS settings using a the supplied admin utility instead of using a browser. In order to enable, disable or change the TZO.COM Dynamic DNS manually, you must first run the admin utility. Click on your camera on the left side, and then click DETAIL SETTING button as shown in the screenshot below. |
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Once you do this, you are required to login into the camera using the admin username and password. Once you are in the main menu of the admin utility as shown in the screenshot below, scroll until you see ADVANCED SETTINGS tab in the top menu.
You can then Enable/Disable the DDNS and edit the settings. Click OK once you are done editing the settings. |
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TroubleShooting: |
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- Not set a static IP on the camera, the local IP may have changed on the camera, breaking the port forwarding. Run wizard and reconfigure the camera for a sttaic IP on the LAN |
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- Your UpnP may have stopped forwarding ports. Try to run the wizard again and use the Wizard to re-open the ports. |
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- There could also be a problem with the Internet connection at that location, or possibly a power outage. |
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